Can complaints be lodged with the BHF against a healthcare service provider?

It should be noted that the BHF is not a regulatory authority and will not assume the responsibility to regulate the professional conduct of any health professional. By virtue of a PCNS number only being issued to a person who is duly registered with a statutory body, any dispute regarding the legitimacy of either the registration or access to a PCNS number would be deferred to the relevant statutory organisation for a ruling. Where a professional body assumes the responsibility of regulating its membership, the BHF would defer to that organisation to assist in the resolution of any dispute.


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