Our Values

Our Values

  • Commitment
  • Leadership
  • Innovation
  • Inclusivity
  • Excellence
  • Communication
  • Integrity
BHF’s Vision
BHF is driven by a strong ambition and desire to enable and support progress towards;
  1. A patient-centric healthcare system that is affordable and accessible to all.
  2. A healthcare funding industry anchored on the principles of:
• social solidarity;
• affordable access;
• high quality care delivery;
• financial sustainability;
• harnessing collective knowledge, expertise and resources to deliver better value to medical scheme members and healthcare consumers in general.
The Role of BHF
BHF serves the interests of medical scheme members by representing managed care organisations, medical schemes and their administrators within the healthcare environment. The organisation’s core aim is to ensure the sustainability of the healthcare sector by enabling medical schemes, managed care organisations and administrators to provide accessible, affordable, quality healthcare to their medical scheme members.
This is achieved by fulfilling the following key functions:
  1. Representing and promoting the common interests of the private medical aid industry.
  2. Promoting the attractiveness, competitiveness and sustainability of the private healthcare sector.
  3. Providing economies of scale, to support and enable member schemes, managed care organisation and administrators to deliver value to their members and clients respectively.
Our Guiding Principles
As an organisation BHF is guided by several principles in executing its day-to-day responsibilities. These include:
  1. Integrity
  2. Inclusivity
  3. Openness and transparency
  4. Relevance: Understanding the context in which our customers operate and meeting their needs
  5. A sustainable health sector
  6. Constructive working relationship with policy makers and regulators
  7. Acting in the best interests of the “health citizens” at all times
Our Value Proposition
In pursuit of BHF’s vision, it is also of critical importance that BHF’s value proposition and delivery thereof aligns with the brand’s promise and guiding principles.
  • Understanding the context in which our customers operate.
  • Remaining relevant to our member schemes, administrators and managed care organisations by understanding and proactively addressing their needs and aspirations.
BHF is uniquely positioned to meet this need, and continues to offer a compelling value proposition within the healthcare funding industry.