Practice Code Numbering System
Issued: 04 November 2015
The number of queries have been growing exponentially since we announced the deactivation of all outstanding accounts from the PCN System. As a result, our Client Services phone lines are congested due to high call volumes.
We value all your queries. To receive your account statement or practice information, or have a general PCNS query, email: Priority@bhfglobal.com or firstname.lastname@example.org. or follow us on twitter: @bhfglobal or on facebook: https://www.facebook.com/bhfglobal/
Accounts that are in arrears are being cut-off over a staggered period commencing on the 26th October 2015 to the 04th November 2015.
Please note healthcare providers are required to make payment for re-instatement. It takes 24 to 48 hours to fully re-instate an account.
Healthcare providers can pay their accounts via the following payment channels.
At the till point of any outlet that accepts Easypay payments:
– SA Post office
– Pick n Pay
You can do your payment via EFT:
Branch code 197705
Cheque account number: 1958 518 530
Please use your practice number as reference: last seven digits
Issued: 29 October 2015
Overdue PCNS accounts to be de-registered
The Board of Healthcare Funders (BHF) administers the Practice Code Numbering System (PCNS).
We send out renewal reminders and invoices annually to update provider practice details and to facilitate payment. This is to ensure that the information shared with all the schemes is true and correct and the payment is for the ongoing running and maintenance of the system.
As a result, healthcare providers who have not paid their annual subscription fees will have their practice numbers de-registered from the PCN System. Accounts that are in arrears are being cut-off over a staggered period commencing on the 26th October 2015 to the 04th November 2015. Please note healthcare providers are required to make payment and update their details for full re-instatement.
Affected healthcare service providers and users may contact the PCNS Contact Centre on 0861 30 2010 or 011 537 0200 to request their statement of accounts and to re-instate their practice numbers.
Healthcare providers can pay their accounts at the till point of any outlet that accepts Easypay payments.
BHF through the PCN System is committed to meeting the needs of the healthcare industry by maintaining the system to provide efficient services.
Issued: 11 August 2015
IMPORTANT NOTICE TO HEALTHCARE PROVIDERS
Thank you for your support!
The PCN System is administered by BHF in accordance to regulations 1 and 5 of the Medical Schemes Act (Act 131 of 1998). Section 59(1)(e) of the Act stipulates that service providers must include their practice code number in the account or statement. The number is generate through the PCN System.
Healthcare service providers and users of the PCN System both contribute towards the running and maintenance through the payment of annual fees. We request that all Healthcare Professionals ensure that their annual fees and practice information is updated on the PCN System.
This notice serves to inform you that your outstanding payment has been extended to the 31st August 2015.
Service providers who have not settled their balance will be deregistered by the 30th September 2015. PLEASE NOTE: If you have not paid your annual subscription for more than a year, you will be deregistered from the 31st August 2015.
To pay or view your outstanding balance, as well as to update your practice information please go to the PCNS website www.pcns.co.za or contact our Client Services Centre on 0861 30 2010 or email; email@example.com. Practice information must be updated as per your Discipline Checklist, which is available on the PCNS Website.
If you have paid and updated your practice details, please ensure you forward proof to: firstname.lastname@example.org or fax: 086 607 3703.
We would like to assure you of our ongoing commitment to meet the needs of the healthcare industry by maintaining the system to provide efficient services.
The Practice Code Numbering System (PCNS) of BHF is a list of unique practice billing codes for providers of healthcare services in South Africa, Namibia and Lesotho.
The practice number, allocated to all registered healthcare providers is a legal requirement for the process of reimbursement of a claim to either a medical scheme member or service provider. This is in accordance with the requirement of the Medical Schemes Act 131 of 1998 wherein it is stated that a medical scheme may only reimburse a member or a provider of relevant healthcare services for services rendered against a valid practice code number.
Important Notice to All PCNS Users and Subscribers
In line with regulatory changes such as POPI Act and to ensure ongoing running of the PCNS, various maintenance strategies have been implemented to ensure that the system continues without any failures. These interventions have attracted costs.
BHF is however a not-for-profit entity who administers the PCNS and provides this service as a value add for the healthcare industry as promulgated in terms of the Medical Schemes Act 131 of 1998.
In light of the above we have embarked on a cleansing exercise of the information and have geared the system to collect additional information which will assist the healthcare sector better understand the resources available in the country.
Furthermore, we have included the roll out of validation tools to ensure service provider details including ID numbers and banking details are validated before updated in the PCNS files. We are also formulating security tools to ensure that the information is adequately protected. Other facilities included the integration with the council’s datasets and geo-mapping.
BHF administers the Practice Code Numbering System (PCNS) according to criteria set out by the Council for Medical Schemes, among which is the stipulation of that all users and subscribers must contribute towards the running and maintenance of the system through the payment of annual fees.
We do acknowledge that the communication regarding the change of fee was not adequately communicated. We do not however foresee such and significant increase going forward. We would like to assure you of our commitment to meet the needs of the healthcare industry by maintaining the system and to provide efficient services to the industry.