Please refer to the Policies and Procedures document which will provide clarity and further information with regard to the HFMU division.

Investigation protocol

In order to ensure a fair and transparent process, input into investigative processes was sought from statutory bodies and professional associations.

The FMU's investigative protocols give guidelines to participating schemes on the manner in which investigations should be conducted, the steps to be taken following an investigation and the reaching of settlements. Because of the migration of skills from the country, much emphasis is placed on rehabilitation of healthcare practitioners.

For more details on the HFMU Policies and Procedures please click here

Costs

Currently the only costs involved in HFMU participation are the fees payable to TransUnion Credit Bureau for utilisation of the Medical Schemes Forensic Database (MSFD)

For the more information on costs related to HFMU participation, please contact Chelesile Mtshiya on chelesilem@bhfglobal.com or call 0115370200.

Confidentiality

In order to ensure confidentiality, all participating members also sign a code of conduct with the TransUnion subscriber agreement as well as a BHF HFMU agreement of participation.

With a view to streamlining the collaborative process and finding ways to improve on the success on cases lodged with the SAPS the HFMU has entered into discussions with the National Prosecution Authority (NPA) and the Units for Serious Economic Offences and Commercial Crime.